Termini e Condizioni di Utilizzo

Le presenti Termini e Condizioni di Utilizzo definiscono e disciplinano le modalità e i termini secondo i quali Bluecube fornisce l’accesso e l’utilizzo delle applicazioni: TSMApp, AMT Servizi a Chiamata, Opptima Mobile e SVT servizio a Chiamata definite di seguito come applicazioni mobile.

1. USO DELLE APPLICAZIONI Mobile

Scaricando le applicazioni Mobile , l’utente accetta i seguenti termini e condizioni, nonché eventuali modifiche future.

Per accedere ai servizi e utilizzare le applicazioni, l’utente non è tenuto a fornire dati identificativi. Bluecube non sarà responsabile per qualsiasi uso improprio delle App derivante da manomissioni. Le applicazione non consentono la visualizzazione di annunci pubblicitari o promozioni di Bluecube, di Società collegate, o di terzi.

È vietato utilizzare qualsiasi componente delle applicazioni Mobile, inclusi (ma non limitati a) i servizi web di Bluecube, al di fuori dell’applicazione stessa o con prodotti e servizi di terzi non autorizzati da Bluecube.

L’utente e Bluecube possono interrompere l’uso dell’applicazioni mobile in qualsiasi momento. Bluecube si riserva il diritto di modificare, sospendere o interrompere i servizi forniti tramite le applicazioni, o parte di essa, in qualsiasi momento, con o senza preavviso. L’utente accetta che Bluecube non sarà ritenuta responsabile nei propri confronti o di qualsiasi terza parte per tali modifiche, sospensioni o interruzioni.

2. SERVIZI DISPONIBILI TRAMITE L’APPLICAZIONE

L’utente è tenuto a utilizzare i servizi offerti dalle applicazioni mobile nel rispetto delle leggi, dei regolamenti vigenti, dei presenti Termini e Condizioni d’Uso, nonché delle condizioni, dei limiti specifici e delle modalità di fruizione a essi applicabili, anche aggiornati tramite il sito Internet di Bluecube.

L’utente, senza derogare a quanto sopra, prende atto e accetta che:

• i servizi devono essere utilizzati in buona fede e con correttezza;
• è vietato utilizzare i servizi per scopi illeciti o fraudolenti;
• Bluecube è responsabile unicamente della fornitura dei servizi.

L’utente è responsabile del corretto e personale utilizzo delle applicazioni Mobile e della custodia e uso corretto del proprio dispositivo. In caso di smarrimento o sottrazione del dispositivo su cui sono installate le applicazioni moble di Bluecube, l’utente è tenuto a sporgere immediata denuncia alle autorità competenti. In caso di fondato sospetto che terzi siano venuti a conoscenza della password del dispositivo, è necessario modificarla immediatamente. In caso di dismissione o cessione del dispositivo, l’utente dovrà rimuovere sempre le applicazioni mobile di Bluecube

Infine, l’utente accetta che, per tutelare l’integrità delle reti, la sicurezza del servizio e prevenire frodi o usi anomali, Bluecube si riserva la facoltà di adottare interventi appropriati, inclusi limitazioni o sospensioni del servizio.

3. NORME SULLA PRIVACY

Installando e utilizzando le applicazioni mobile di Bluecube nessun dato personale dell’utente sarà raccolto o trattato.

In ogni caso, in qualità di titolare del trattamento, Bluecube provvederà a fornire agli interessati l’informativa prevista dagli articoli 13 e 14 del Regolamento (UE) 2016/679 (GDPR) per garantire un trattamento corretto e trasparente. Per maggiori informazioni, contattare DPO at bluecube.it

4. DIRITTI DI PROPRIETÀ INTELLETTUALE

L’utente riconosce e accetta che le applicazionimobile di Bluecube e qualsiasi servizio collegato possono contenere informazioni proprietarie e riservate, protette dalle leggi sulla proprietà intellettuale e da altre norme o trattati internazionali.

Bluecube concede all’utente un diritto e una licenza personali, esclusivi e non trasferibili per l’uso delle applicazioni Mobile. L’utente accetta di non riprodurre, duplicare, copiare, vendere, negoziare, rivendere o utilizzare per fini commerciali, in tutto o in parte, l’applicazione.

L’utente si impegna a non svolgere, direttamente o indirettamente, attività quali: copiare, modificare, creare opere derivate del codice sorgente, decodificare, disassemblare o tentare di scoprire il codice sorgente, vendere, trasferire, concedere in sublicenza o altrimenti trasferire diritti relativi all’applicazioni mobile di Bluecube, a meno che tali attività non siano richieste dalla legge.

Le applicazioni mobile di Bluecube possono automaticamente riportare dati diagnostici e scaricare aggiornamenti per migliorare e sviluppare ulteriormente il servizio, inclusi aggiornamenti, correzioni di bug, patch, funzioni avanzate, plug-in e nuove versioni.

5. OBBLIGHI DELL’UTENTE

L’utente è obbligato a utilizzare le applicazioni mobile di Bluecube in conformità a queste Condizioni e a seguire le istruzioni tecniche fornite da Bluecube.

L’utente si impegna a non consentire a terzi l’utilizzo delle applicazioni mobile di Bluecube, e accetta la responsabilità per il comportamento di terzi. Accettando questi Termini e Condizioni d’Uso, si accetta di non utilizzare le applicazioni mobile di Bluecube per scopi fraudolenti, illeciti, offensivi o abusivi, o in qualsiasi modo che possa arrecare danno o causare rischi a Bluecube, alla sua attività, reputazione, dipendenti, o ad altri utenti, dispositivi o terze parti.

È vietato l’uso delle applicazioni mobile di Bluecube per commettere o favorire la commissione di reati.

6. ESONERO DI RESPONSABILITÀ E LIMITAZIONI DI RESPONSABILITÀ

L’utente dichiara di riconoscere e accettare quanto segue:

• L’uso delle applicazioni mobile di Bluecube è a esclusivo rischio dell’utente. L’applicazione è fornita “così com’è” e in base alla disponibilità. Nei limiti massimi consentiti dalla legge, Bluecube e i suoi partner non riconoscono alcuna garanzia o condizione, comprese le garanzie implicite di commerciabilità e idoneità a uno scopo particolare;
• Bluecube non garantisce che le proprie applicazioni soddisfino specifiche esigenze dell’utente, che le applicazioni mobile di Bluecube siano prive di errori o malfunzionamenti, che la qualità di qualsiasi prodotto, servizio, informazione o materiale ottenuto dall’utente tramite l’applicazione soddisfi le aspettative, né che eventuali errori verranno corretti;
• nessuna informazione o consiglio, sia orale che scritto, ottenuti dall’utente da Bluecube costituirà una garanzia.

L’utente accetta di manlevare e tenere indenni Bluecube, le sue società affiliate e collegate, i suoi funzionari, agenti, dipendenti, fornitori e partner da ogni richiesta di risarcimento da parte di terzi derivante o collegata all’utilizzo delle applicazione mobile di Bluecube da parte dell’utente, da violazioni di questi Termini e Condizioni, e da qualsiasi altra azione collegata all’utilizzo dell’applicazione, incluse spese legali e di consulenza.

L’utente riconosce e accetta espressamente che Bluecube e i suoi partner non saranno responsabili per danni diretti, indiretti, incidentali, speciali o consequenziali, inclusi danni per perdita di profitti, avviamento, utilizzo, dati o altre perdite derivanti da o collegate all’uso delle applicazioni mobile di Bluecube.

Bluecube non assume responsabilità per eventuali problemi causati dall’uso delle applicazioni mobile o di siti esterni collegati. Bluecube non potrà essere ritenuta responsabile per danni di qualsiasi natura causati direttamente o indirettamente dall’uso delle applicazioni, dall’impossibilità di accedervi, dall’affidamento sulle informazioni in essa contenute o dal loro utilizzo. Bluecube si riserva il diritto di modificare i contenuti delle applicazioni mobile e di questi termini senza preavviso.

7. DATI DI LOCALIZZAZIONE

Bluecube, in qualità di titolare del trattamento dei dati, informa gli utenti delle proprie applicazioni mobili che i dati di localizzazione vengono raccolti e trattati esclusivamente per garantire il corretto funzionamento delle applicazioni e per fornire i servizi richiesti.

Finalità del Trattamento dei Dati di Localizzazione:

1. Consentire l’erogazione di funzionalità basate sulla posizione geografica.
2. Ottimizzare l’esperienza d’uso delle applicazioni.
3. Garantire la precisione dei servizi forniti.

Modalità di Raccolta e Conservazione dei Dati:

• I dati di localizzazione vengono raccolti solo con il consenso esplicito dell’utente.
• Tali dati vengono trattati nel rispetto della normativa vigente, inclusa la protezione dei dati personali ai sensi del Regolamento (UE) 2016/679 (GDPR).
• I dati non saranno conservati oltre il tempo necessario a soddisfare le finalità sopra indicate.

Condivisione dei Dati di Localizzazione:
I dati di localizzazione non saranno condivisi con terze parti, salvo nei casi previsti dalla legge o laddove necessario per l’erogazione del servizio richiesto dall’utente.

Gli utenti possono revocare il consenso alla raccolta dei dati di localizzazione in qualsiasi momento attraverso le impostazioni dell’applicazione o del dispositivo.

Per ulteriori informazioni, è possibile consultare l’informativa completa sulla privacy disponibile sul nostro sito web.

8.CANCELLAZIONE DATI UTENTE

Gentile utente, per richiedere la cancellazione dei tui dati da una delle app mobile di Bluecube srl, TSMApp, AMT Servizi a Chiamata, Opptima Mobile, SVT servizio a chiamata, devi mandare una e-mail a dpo@bluecube.it inserendo nella richiesta per quale app vuoi che i tuoi dati vengano cancellati.

Terms and Conditions of Use

These Terms and Conditions of Use define and govern the manner and terms under which Bluecube provides access to and use of the Bluecube mobile application.

1. USE OF THE APPLICATION

By downloading the Bluecube mobile applications, the user agrees to the following terms and conditions, as well as any amendments that may be made.

To access services and use the applications, users are not required to provide any identifying data. Bluecube will not be held liable for any improper use of the App arising from tampering. The application does not allow the display of advertisements or promotions from Bluecube, its affiliates, or third parties.

It is prohibited to use any component of the Bluecube mobile applications, including (but not limited to) Bluecube’s web services accessed by it, outside the application itself. Additionally, any component of the application, including (but not limited to) Bluecube’s web services, cannot be used with unauthorized third-party products or services.

Either the user or Bluecube may terminate the use of the Bluecube mobile applications at any time. Bluecube reserves the right to modify, suspend, or discontinue the services provided through the application, or parts thereof, at any time with or without notice. The user agrees that Bluecube will not be liable to them or any third party for such modifications, suspensions, or discontinuations.

2. SERVICES AVAILABLE THROUGH THE APPLICATION

The user is required to use the services offered by the application in compliance with the law, current regulations, these Terms and Conditions of Use, and any specific conditions, limits, and usage methods applicable and updated through Bluecube’s website.

The user, without any exception to the above, acknowledges and agrees that: a) services must be used with good faith and fairness; b) it is prohibited to use services for unlawful or fraudulent purposes; c) Bluecube is solely responsible for providing the services.

The user is solely responsible for the correct and personal use of the Bluecube Mobile applications, as well as the safekeeping and correct use of their device.

In case of loss or theft of the device on which the Bluecube mobile applications was downloaded, the user is required to immediately report it to the relevant authorities. If there is reasonable suspicion that third parties may have learned of the device’s access password, it must be changed immediately. Upon disposing of or transferring their device to a third party, the user must always remove the Bluecube mobile applications from it.

Finally, the user acknowledges and agrees that, to protect network integrity, service security, and prevent fraud or abnormal use of services, Bluecube reserves the right to take appropriate measures, including limitations or suspensions of service use.

3. PRIVACY POLICY

By installing and using the Buecube mobile applications, no personal data will be collected or otherwise processed.

In any case, as the data controller, Bluecube will provide relevant parties with a privacy notice in accordance with Articles 13 and 14 of Regulation (EU) 2016/679 (General Data Protection Regulation) to ensure fair and transparent processing. For more information, contact DPO at bluecube.it.

4. INTELLECTUAL PROPERTY RIGHTS

The user acknowledges and agrees that the Bluecube mobile applications and any associated services may involve the use of proprietary and confidential information protected by applicable intellectual property laws and other national and international laws or treaties.

Bluecube grants the user a personal, non-transferable, and non-exclusive right and license to use the Bluecube mobile applications. The user agrees not to reproduce, duplicate, copy, sell, trade, resell, or use any part of the application for commercial purposes. The user agrees not to engage, directly or indirectly, in any of the following activities: copying, modifying, creating derivative works, decoding, disassembling, or otherwise attempting to discover the source code, selling, transferring, sublicensing, or otherwise transferring any rights related to the Bluecube mobile applications, unless expressly permitted by law.

The Bluecube Mobile applications may automatically report diagnostic data and download updates to improve and further develop the service, including bug fixes, patches, enhanced features, plug-ins, and new versions.

5. USER OBLIGATIONS

The user is required to use the Bluecube mobile applications in accordance with these Terms and to follow the technical instructions provided by Bluecube.

The user agrees not to permit third-party use of the Bluecube mobile applications and assumes responsibility for their behavior under these Terms. By accepting these Terms and Conditions of Use, the user agrees not to use the Bluecube mobile applications for any fraudulent, illegal, offensive, or abusive purposes, or for any purpose that may cause damage or pose risks to Bluecube, its business, reputation, employees, other users, devices, or any third party.

It is prohibited to use the Bluecube mobile applications application to commit or facilitate the commission of crimes of any kind.

6. INDEMNITY AND LIMITATIONS OF LIABILITY

The user acknowledges and agrees as follows: a) Use of the Bluecube mobile applications is at the user’s sole risk. The Bluecube mobile applications is provided as is and as available. To the fullest extent permitted by law, Bluecube and its partners disclaim all warranties and conditions of any kind, including but not limited to implied warranties and conditions of merchantability and fitness for a particular purpose. b) Bluecube does not guarantee that its applications will meet specific user needs, that the Bluecube mobile a applications will be free of malfunctions or errors, that the quality of any product, service, information, or other material obtained by the user through the application will meet the user’s expectations, or that any errors in the software will be corrected. c) No information or advice, whether oral or written, obtained by the user from Bluecube will constitute any form of warranty.

The user agrees to indemnify and hold harmless Bluecube and its affiliated and related companies, officers, agents, employees, suppliers, or partners from any claims by third parties arising from or in any way related to the use of the Bluecube Mobile applications, violations of these terms and conditions, and any other actions related to the use of the application, including any liabilities or legal fees from any claim, loss, damage (direct or indirect), action, judgment, legal and consultancy fees of any kind.

The user expressly acknowledges and agrees that Bluecube and its partners will not be liable for any direct, indirect, incidental, special, or consequential damages, including, but not limited to, damages for loss of profits, goodwill, use, data, or other losses arising from or in any way related to the use of the Bluecube mobile applications.

Bluecube assumes no responsibility for any issues that may arise due to the use of the Bluecube mobile applications or linked external sites. Bluecube will not be held liable for any direct or indirect damages caused by the use of the Bluecube mobile applications, inability to access it, reliance on its information, or its use. Bluecube reserves the right to modify the content of the Bluecube mobile applications and these notes at any time and without notice.

7. LOCATION DATA

Bluecube, as the data controller, informs users of its mobile applications that location data is collected and processed solely to ensure the proper functioning of the applications and to provide the requested services.

Purpose of Location Data Processing:

1. Enable the delivery of features based on geographic location.
2. Optimize the user experience of the applications.
3. Ensure the accuracy of the provided services.

Data Collection and Storage Methods:

• Location data is collected only with the user’s explicit consent.
• Such data is processed in compliance with applicable regulations, including data protection laws under Regulation (EU) 2016/679 (GDPR).
• The data will not be retained longer than necessary to fulfill the purposes outlined above.

Sharing of Location Data:
Location data will not be shared with third parties, except as required by law or where necessary to provide the service requested by the user.

Users can withdraw their consent for the collection of location data at any time through the application or device settings.

For more information, the complete privacy policy is available on our website.

8.Deleting User Data

Dear user, in order to request the deletion of your data from one of the mobile apps of bluecube srl, TSMApp, AMT On-Call Services, Opptima Mobile, SVT on-call service, you need to send an e-mail to dpo@bluecube.it stating in the request for which app you want your data to be deleted.

Privacy Policy for Opptima Mobile

Last updated: June 30, 2025

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Free Privacy Policy Generator.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service or parts of our Service.
• Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
• Application refers to Opptima Mobile, the software program provided by the Company.
• Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Bluecube S.r.l., Via Colombo, 10 CP 20066.
• Country refers to: Italy
• Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the Application.
• Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Phone number
• Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including to monitor the usage of our Service.
• To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
• To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
• To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
• To manage Your requests: To attend and manage Your requests to Us.
• For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
• For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

• With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
• For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
• With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
• With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
• With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
• With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of Users of the Service or the public
• Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

• By email: dpo@bluecube.it